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Reina Roja Hotel - Adults Only

Calle 20, 298 Entre Avenida Cinco y Diez 77710 - Playa del Carmen 63 rooms 63 rooms
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Superb — 9/10
Score from 3 reviews
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Description

This Maya Riviera hotel is situated in central Playa del Carmen, 2 blocks from the beach and a few steps from lively 5th Avenue. The hotel offers a rooftop pool and rooms with balconies. Guests receive a free welcome cocktail and refreshing towels.

Reina Roja Hotel rooms include a private bathroom and minibar. Guests can work at the in-room desk or relax and listen to music.

There are spa and gym services near The Reina Roja. There are several art crafts and souvenir shops located in the 5th Avenue, as well as restaurants, bars and nightlife entertainment.

Guests at the Reina Hotel can enjoy breakfast and international cuisine in the Reina Roja Restaurant. Beverages are offered in the Lobby Lounge and the Roof Top Pool Bar.

Facilities

ServicesServices

  • Wifi
  • Free Wifi
  • Internet

Food & DrinkFood & Drink

  • Room service
  • Snack bar
  • Restaurant
  • Bar

Pool and SpaPool and Spa

  • Pool with view
  • Rooftop pool
  • Outdoor pool (year-round)
  • Pool bar
  • Solarium
  • Swimming pool
  • Spa
  • Massage
  • Outdoor pool

TransportationTransportation

  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
  • Car rental
  • Airport shuttle

Front Desk ServicesFront Desk Services

  • Baggage storage
  • Tour desk
  • Invoice provided
  • 24-hour front desk
  • Concierge

Common AreasCommon Areas

  • Terrace
  • Sun deck

Entertainment & Family ServicesEntertainment & Family Services

  • Nightclub/DJ
  • Evening entertainment

Cleaning ServicesCleaning Services

  • Ironing service
  • Dry cleaning
  • Laundry
  • Daily housekeeping

Business FacilitiesBusiness Facilities

  • Meeting/Banquet facilities
  • Fax/Photocopying

MiscellaneousMiscellaneous

  • Elevator
  • Adults only
  • Designated smoking area
  • Non-smoking rooms
  • Air conditioning
  • Smoke-free property

Safety & securitySafety & security

  • Smoke alarms
  • Fire extinguishers
  • 24-hour security
  • CCTV outside property
  • Safe

Safety featuresSafety features

  • Face masks for guests available
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities

Physical distancingPhysical distancing

  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas

Cleanliness & disinfectionCleanliness & disinfection

  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus

Food & drink safetyFood & drink safety

  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized

Useful information & kids

Check-in From 15:00 hours

Check-out Until 12:00 hours

Cancellation/prepayment

Cancellation and prepayment policies vary according to room type (rate). Please check the room conditions when selecting your room above.