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La Casa de la Playa by Xcaret- All Inclusive Adults Only

Carr. Chetumal Juárez, Quintana Roo, Mexico km 282, Lot 023 2, Solidaridad 77710 - Playa del Carmen 60 rooms 60 rooms
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La Casa de la Playa by Xcaret- All Inclusive Adults Only La Casa de la Playa by Xcaret- All Inclusive Adults Only
La Casa de la Playa by Xcaret- All Inclusive Adults Only La Casa de la Playa by Xcaret- All Inclusive Adults Only
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Description

Facilities

GeneralGeneral

  • Parking
  • Pet friendly
  • Free parking
  • Parking on site
  • Private Parking
  • Wifi in all areas

ActivitiesActivities

  • Fishing
  • Canoeing
  • Cycling
  • Diving
  • Snorkeling
  • Beach
  • Movie nights
  • Walking tours
  • Bike tours
  • Themed dinners
  • Live music/Performance
  • Aerobics

ServicesServices

  • Internet
  • Wifi
  • Free Wifi

Food & DrinkFood & Drink

  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • Packed lunches
  • Snack bar
  • Special diet meals (on request)
  • Wine/Champagne
  • Fruit
  • Coffee house on site

Pool and SpaPool and Spa

  • Sauna
  • Fitness center
  • Solarium
  • Spa and wellness center
  • Massage
  • Hot tub/Jacuzzi
  • Outdoor pool
  • Outdoor pool (year-round)
  • Beachfront
  • Public Bath
  • Rooftop pool
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
  • Beauty services
  • Facial treatments
  • Waxing services
  • Makeup services
  • Hair treatments
  • Manicure
  • Pedicure
  • Haircut
  • Hair coloring
  • Hairstyling
  • Body treatments
  • Body scrub
  • Body wrap
  • Light therapy
  • Spa facilities
  • Steam room
  • Spa lounge/Relaxation area
  • Spa/Wellness packages
  • Back massage
  • Neck massage
  • Foot massage
  • Couples' massage
  • Head massage
  • Hand massage
  • Full-body massage
  • Fitness
  • Yoga classes
  • Fitness classes
  • Personal trainer
  • Locker rooms
  • Swimming pool

TransportationTransportation

  • Airport shuttle
  • Car rental
  • Shuttle service (free)
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
  • Shuttle service
  • Bicycle rental

Front Desk ServicesFront Desk Services

  • Express check-in/out
  • Valet parking
  • Currency exchange
  • Tour desk
  • Baggage storage
  • ATM on site
  • Concierge
  • Private check-in/out
  • Lockers
  • Invoice provided

Common AreasCommon Areas

  • Garden
  • Terrace
  • Chapel/Shrine
  • Sun deck
  • Shared lounge/TV area
  • Outdoor furniture

Cleaning ServicesCleaning Services

  • Laundry
  • Dry cleaning
  • Ironing service
  • Suit press
  • Daily housekeeping

Business FacilitiesBusiness Facilities

  • Meeting/Banquet facilities
  • Business center
  • Fax/Photocopying

ShopsShops

  • Hair/Beauty salon
  • Convenience store on site

MiscellaneousMiscellaneous

  • Non-smoking rooms
  • Elevator
  • Soundproof rooms
  • Heating
  • Smoke-free property
  • Air conditioning
  • Adults only
  • Pet basket
  • Pet bowls
  • Key access
  • Key card access

Safety & securitySafety & security

  • Safe
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers

Safety featuresSafety features

  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • First aid kits available
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Face masks for guests available

Physical distancingPhysical distancing

  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas

Cleanliness & disinfectionCleanliness & disinfection

  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safetyFood & drink safety

  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely

Useful information & kids

Cancellation/prepayment

Cancellation and prepayment policies vary according to room type (rate). Please check the room conditions when selecting your room above.

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