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Andaz Mayakoba - a concept by Hyatt

Carreterra Federal Chetumal-Puerto Juarez KM 298 77710 - Playa del Carmen 213 rooms 213 rooms
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Andaz Mayakoba - a concept by Hyatt Andaz Mayakoba - a concept by Hyatt
Andaz Mayakoba - a concept by Hyatt Andaz Mayakoba - a concept by Hyatt
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Andaz Mayakoba - a concept by Hyatt
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Andaz Mayakoba - a concept by Hyatt
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Andaz Mayakoba - a concept by Hyatt
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Andaz Mayakoba - a concept by Hyatt
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Andaz Mayakoba - a concept by Hyatt
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Andaz Mayakoba - a concept by Hyatt
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Andaz Mayakoba - a concept by Hyatt
9/9
Superb — 9/10
Score from 4 reviews
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Description

Offering two outdoor pools and a private beach area, Upscale Andaz Mayakoba is in the gated Mayakoba complex in Playa del Carmen. The resort has a spa centre and sauna, and guests can enjoy a meal at one of the 4 restaurants. Free WiFi is provided throughout the property and free private parking is available on this pet friendly property.

Every room at this resort is air conditioned and comes with a flat-screen TV with cable channels. Some units have a seating area to relax in after a busy day. Certain units include views of the sea or lake. Rooms include a private bathroom. Extras include bathrobes and slippers.

The restaurant offer cover fine dinning with Casa Amate, fresh and local ingredients with relaxed environment with Cocina Milagro, and beachfront street and sea food at Olla Ceviche and Olla Taco. Room service is also available 24 hours.

This elegant resort offers a Mayan Oasis Spa with 6 massage rooms and a hydrotherapy circuit centre and sauna and access to El Camaleón Golf Club and the Mayakoba Tennis Centre.

This resort has water sports facilities and free use of bicycles is available. You can engage in various activities, such as golfing and snorkelling. Playa del Carmen Maritime Terminal is 9 km from Andaz Mayakoba, while Church of Guadalupe is 6 km from the property. The nearest airport is Cancun International Airport, 40 km from Andaz Mayakoba - a concept by Hyatt.

Room type Sleeps

King Room

50m²
1 King bed(s)
TV Air conditioning Private bathroom Flat-screen TV
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Double Room with Two Double Beds

50m²
2 Full bed(s)
TV Air conditioning Private bathroom Flat-screen TV
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King Room - Lagoon Area

50m²
1 King bed(s)
TV Air conditioning Private bathroom Flat-screen TV
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Double Room with Two Double Beds - Lagoon Area

50m²
2 Full bed(s)
TV Air conditioning Private bathroom Flat-screen TV
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King Room

50m²
1 King bed(s)
TV Air conditioning Private bathroom Flat-screen TV
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Double Room with Two Double Beds

50m²
2 Full bed(s)
TV Air conditioning Private bathroom Flat-screen TV
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Lagoon Suite with Plunge Pool

100m²
1 King bed(s)
TV Air conditioning Private bathroom Flat-screen TV
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Beach Suite with Plunge Pool

100m²
1 King bed(s)
TV Air conditioning Private bathroom Flat-screen TV
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Signature Studio with Ocean View and Plunge Pool

76m²
1 King bed(s)
TV Air conditioning Private bathroom Flat-screen TV
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Lagoon Skyview Suite with Accessible Shower and Plunge Pool

TV Air conditioning Private bathroom Flat-screen TV
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Lagoon Suite

100m²
TV Air conditioning Private bathroom Flat-screen TV
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King Room with Plunge Pool - Lagoon Area

1 King bed(s)
TV Air conditioning Private bathroom Flat-screen TV
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King Room with Ocean View

50m²
1 King bed(s)
TV Air conditioning Private bathroom Flat-screen TV
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Double Room with Two Double Beds and Ocean View

50m²
2 Full bed(s)
TV Air conditioning Private bathroom Flat-screen TV
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Harmony Suite with Beach Area

TV Air conditioning Private bathroom Flat-screen TV
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Serenity Suite with Plunge Pool and Ocean View

103m²
TV Air conditioning Private bathroom Flat-screen TV
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Harmony Suite - Beach Area

TV Air conditioning Private bathroom Flat-screen TV
Search availabilities with your dates for this hotel

Double Room with Two Double Beds and Ocean View

50m²
2 Full bed(s)
TV Air conditioning Private bathroom Flat-screen TV
Search availabilities with your dates for this hotel

King Room with Ocean View

50m²
1 King bed(s)
TV Air conditioning Private bathroom Flat-screen TV
Search availabilities with your dates for this hotel

Serenity Suite with Ocean View and Plunge Pool

TV Air conditioning Private bathroom Flat-screen TV
Search availabilities with your dates for this hotel

Double Room with Ocean View

50m²
2 Full bed(s)
TV Air conditioning Private bathroom Flat-screen TV
Search availabilities with your dates for this hotel

King Room with Ocean View

50m²
1 King bed(s)
TV Air conditioning Private bathroom Flat-screen TV
Search availabilities with your dates for this hotel

Serenity Suite with Ocean View and Plunge Pool

TV Air conditioning Private bathroom Flat-screen TV
Search availabilities with your dates for this hotel

Harmony Suite - Beach Area

TV Air conditioning Private bathroom Flat-screen TV
Search availabilities with your dates for this hotel

Lagoon Skyview Suite with Plunge Pool

100m²
1 King bed(s)
TV Air conditioning Private bathroom Flat-screen TV
Search availabilities with your dates for this hotel

Beachfront Signature Studio with Plunge Pool

66m²
1 King bed(s)
TV Air conditioning Private bathroom Flat-screen TV
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Facilities

GeneralGeneral

  • Pet friendly
  • Non-smoking rooms
  • Facilities for disabled guests
  • Chapel/Shrine
  • Smoke-free property
  • Air conditioning
  • Designated smoking area
  • Wifi in all areas

OutdoorsOutdoors

  • Garden
  • Terrace
  • BBQ facilities
  • Outdoor pool
  • Sun deck
  • Outdoor pool (year-round)
  • Outdoor furniture
  • Outdoor fireplace

Safety & securitySafety & security

  • 24-hour security
  • Key card access
  • Smoke alarms
  • Fire extinguishers

ActivitiesActivities

  • Tennis court
  • Sauna
  • Fitness center
  • Golf course (within 2 miles)
  • Fishing
  • Spa
  • Massage
  • Windsurfing
  • Canoeing
  • Cycling
  • Diving
  • Snorkeling
  • Private beach area
  • Water sports facilities on site
  • Beachfront
  • Beauty services
  • Facial treatments
  • Waxing services
  • Makeup services
  • Hair treatments
  • Manicure
  • Pedicure
  • Haircut
  • Body treatments
  • Body scrub
  • Body wrap
  • Spa facilities
  • Steam room
  • Spa lounge/Relaxation area
  • Spa/Wellness packages
  • Back massage
  • Neck massage
  • Foot massage
  • Couples' massage
  • Head massage
  • Hand massage
  • Full-body massage
  • Fitness
  • Yoga classes
  • Fitness classes
  • Personal trainer
  • Locker rooms
  • Beach
  • Walking tours
  • Bike tours
  • Happy hour
  • Tour or class about local culture
  • Cooking class
  • Live music/Performance
  • Live sports events (broadcast)
  • Archery

ParkingParking

  • Parking
  • Free parking
  • Parking on site
  • Private Parking
  • Accessible parking

Safety featuresSafety features

  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • First aid kits available
  • Access to healthcare professionals

ServicesServices

  • Room service
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Laundry
  • Dry cleaning
  • Ironing service
  • Valet parking
  • Car rental
  • Fax/Photocopying
  • Baggage storage
  • Concierge
  • Private check-in/out
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
  • Daily housekeeping
  • Pet bowls
  • Shuttle service

AccessibilityAccessibility

  • Wheelchair accessible
  • Toilet with grab rails
  • Raised toilet
  • Lowered sink

Physical distancingPhysical distancing

  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed

Food & DrinkFood & Drink

  • Restaurant
  • Bar
  • Breakfast in the room
  • Special diet meals (on request)
  • Kids' meals
  • Wine/Champagne

Pool and SpaPool and Spa

  • Pool with view
  • Beach chairs/Loungers
  • Beach umbrellas
  • Swimming pool

Cleanliness & disinfectionCleanliness & disinfection

  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning

InternetInternet

  • Internet
  • Wifi
  • Free Wifi

TransportationTransportation

  • Airport pickup
  • Airport drop-off

Food & drink safetyFood & drink safety

  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Delivered food covered securely

Useful information & kids

Check-in time starts at 15:00

Check-out time is 12:00

Cancellation/prepayment

Cancellation and prepayment policies vary according to room type (rate). Please check the room conditions when selecting your room above.

Credit card

      

The fine print

In the event of an early departure, the property will charge you the full amount for your stay.

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