Lotte New York Palace

455 Madison Avenue NY 10022 - New York City 830 rooms 830 rooms
Lotte New York Palace Lotte New York Palace
Lotte New York Palace Lotte New York Palace
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Review score — 7,5/10
Score from 21 reviews
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Description

With free transfers to Wall Street and Broadway theaters available twice a day, the Lotte New York Palace is located across the street from St. Patrick’s Cathedral.

All rooms at this Midtown-Manhattan hotel come with a marble bathroom and some rooms offer a view of the Cathedral. A mini-bar and a desk are also included in the rooms.

The property boats a 7000-square-feet fitness center and spa. The Villard is open for breakfast and weekend brunches. Lotte New York also has an onsite bakery, two lounges and in-room dining options.

Rockefeller Center is 1056 feet from the property and Central Park is less than 0.6 mi away.

Turbulence Test: The Travel Compatibility Package
Think you and your travel partner are truly compatible? Put your bond to the ultimate test with the Turbulence Test Package, available for a limited time. Guests who book this dedicated room rate will receive an exclusive, complimentary Booking.com Turbulence Test Kit in-room. It comes packed with travel compatibility games, blindfolds for sensory tasting challenges, and an exit survey to get your official compatibility verdict before checking out. Plus, look out for a daily $200 F&B credit and a property history tour to enhance your stay (tour only available during the weekend).

Room type Sleeps

SUPERIOR ROOM WITH KING BED

33m²
1 King bed(s)
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SUPERIOR TWO DOUBLE BEDS

33m²
2 Full bed(s)
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CATHEDRAL VIEW ROOM WITH KING BED

33m²
1 King bed(s)
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CATHEDRAL VIEW ROOM WITH TWO DOUBLE BEDS

33m²
2 Queen bed(s)
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SKYLINE CATHEDRAL VIEW KING

33m²
1 King bed(s)
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SKYLINE CATHEDRAL VIEW WITH TWO DOUBLE BEDS

33m²
2 Full bed(s)
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PALACE STUDIO SUITE KING

38m²
1 King bed(s), 1 Sofa bed
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ACCESSIBLE SUPERIOR KING

33m²
1 King bed(s)
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ACCESSIBLE PALACE SIGNATURE SUITE

108m²
1 King bed(s)
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ACCESSIBLE SUPERIOR 2 DOUBLE BEDS

33m²
2 Full bed(s)
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ACCESSIBLE CATHEDRAL VIEW KING

33m²
1 King bed(s)
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ACCESSIBLE CATHEDRAL VIEW 2 DOUBLE BEDS

33m²
2 Full bed(s)
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ACCESSIBLE SKYLINE CATHEDRAL VIEW KING

33m²
1 King bed(s)
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ACCESSIBLE SKYLINE CATHEDRAL VIEW 2 DOUBLE BEDS

33m²
2 Queen bed(s)
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PALACE ONE BEDROOM SUITE KING

73m²
Room 1 : 1 King bed(s)
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PALACE SIGNATURE SUITE

108m²
Room 1 : 1 King bed(s)
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Suite

71m²
2 Full bed(s), 1 King bed(s), 1 Sofa bed
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PALACE FAMILY SUITE KING + KING

71m²
2 King bed(s), 1 Sofa bed
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King Room

1 Queen bed(s)
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Facilities

GeneralGeneral

  • Pet friendly
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Elevator
  • Safe
  • Heating
  • Smoke-free property
  • Air conditioning
  • Convenience store on site
  • Paid Wifi

InternetInternet

  • Internet
  • Wifi

Safety featuresSafety features

  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • First aid kits available
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Face masks for guests available

ActivitiesActivities

  • Fitness center
  • Spa and wellness center
  • Massage
  • Evening entertainment
  • Beauty services
  • Spa facilities
  • Steam room
  • Spa/Wellness packages
  • Fitness
  • Locker rooms

OutdoorsOutdoors

  • Outdoor furniture

Physical distancingPhysical distancing

  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas

ServicesServices

  • Room service
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Business center
  • Babysitting/Child services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Valet parking
  • Currency exchange
  • Tour desk
  • Fax/Photocopying
  • ATM on site
  • Concierge
  • Private check-in/out
  • Suit press
  • Daily housekeeping

ParkingParking

  • Parking
  • Parking on site
  • Private Parking
  • Parking garage

Cleanliness & disinfectionCleanliness & disinfection

  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & DrinkFood & Drink

  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet meals (on request)
  • Wine/Champagne
  • Coffee house on site

Safety & securitySafety & security

  • 24-hour security
  • Security alarm
  • Smoke alarms
  • Fire extinguishers

Food & drink safetyFood & drink safety

  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Delivered food covered securely

Useful information & kids

Cancellation/prepayment

Cancellation and prepayment policies vary according to room type (rate). Please check the room conditions when selecting your room above.

Credit card

               

The fine print

Please be advised that credit cards for all reservations will be preauthorized at the time of booking. This is a refundable hold, and is not an additional charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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