Hotel Phoenix

Untere Wiestistrasse 11 3920 - Zermatt 28 rooms 28 rooms
Hotel Phoenix Hotel Phoenix
Hotel Phoenix Hotel Phoenix
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Superb — 9/10
Score from 319 reviews
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Description

Hotel Phoenix can be found in the quiet Wiesti quarter of Zermatt. The train station and the Bahnhofstrasse with its numerous shops and restaurants can be reached within a 10-minute walk.

The rooms are equipped with a flat-screen TV and a safe. Wireless internet is available in public areas free of charge. The use of materials like wood, stone and glass created a rustic yet modern style. An improved sound insulation provides for a peaceful night's rest.

Built from natural materials from the Zermatt region, the entire hotel radiates a cozy, homey, yet modern atmosphere.

A rich buffet breakfast is served daily. Guests can enjoy the great view of the Matterhorn before setting out to explore the scenic surroundings of Zermatt. In the evening or throughout the day the bar and the lounge are great places to relax.

Many restaurants can be found in the surroundings of the Phoenix hotel.

Room type Sleeps

Standard Double Room

21m²
2 Twin bed(s)
TV Private bathroom Flat-screen TV Soundproof
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Superior Double Room

22m²
2 Twin bed(s)
TV Private bathroom Flat-screen TV Soundproof
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Deluxe Double Room

26m²
2 Twin bed(s)
TV Private bathroom Flat-screen TV Soundproof
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Deluxe Double Room with Matterhorn View

26m²
2 Twin bed(s)
TV Private bathroom Flat-screen TV Soundproof Landmark view
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Standard Double Room with Matterhorn View from the Balcony

21m²
2 Twin bed(s)
TV Private bathroom Flat-screen TV Soundproof Landmark view
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Triple Room

28m²
3 Twin bed(s)
TV Private bathroom Flat-screen TV Soundproof
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Facilities

GeneralGeneral

  • Pet friendly
  • Non-smoking rooms
  • Elevator
  • Safe
  • Soundproof rooms
  • Heating
  • Smoke-free property
  • Adults only
  • Wifi in all areas

InternetInternet

  • Internet
  • Wifi
  • Free Wifi

Physical distancingPhysical distancing

  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas

ActivitiesActivities

  • Fitness center
  • Golf course (within 2 miles)
  • Fishing
  • Skiing
  • Hiking
  • Cycling
  • Fitness

Front Desk ServicesFront Desk Services

  • Invoice provided

Cleanliness & disinfectionCleanliness & disinfection

  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

ServicesServices

  • Meeting/Banquet facilities
  • Laundry
  • Ironing service
  • Express check-in/out
  • Tour desk
  • Baggage storage
  • Concierge
  • Shuttle service (additional charge)
  • Shared lounge/TV area
  • Daily housekeeping
  • Pet bowls
  • Shuttle service

Entertainment & Family ServicesEntertainment & Family Services

  • Board games/Puzzles

Food & drink safetyFood & drink safety

  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely

Food & DrinkFood & Drink

  • Bar
  • Special diet meals (on request)
  • Wine/Champagne

Safety & securitySafety & security

  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers

SkiSki

  • Ski storage

Safety featuresSafety features

  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Access to healthcare professionals

Useful information & kids

Cancellation/prepayment

Cancellation and prepayment policies vary according to room type (rate). Please check the room conditions when selecting your room above.

Credit card

         

The fine print

Please note that only a limited number of children's cots are available. If you arrive with children, please inform the property in advance.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please note that there will be a surcharge if you arrive with more guests than stated in your booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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