Mama Shelter Rio offers a bar on site with live music for guests in Santa Teresa. WiFi is available in all areas and is free of charge. Each tastefully decorated and colorful room offers air conditioning and a private bathroom with a hairdryer. Guests at the hotel can enjoy a buffet breakfast. There is also an in-house restaurant, which serves a variety of Brazilian dishes, delicious pizzas and hamburgers. At Mama Shelter Bar guests can enjoy a range of special drinks. Santa Teresa neighborhood offers a lively artistic lifestyle with several options for night entertainment. Languages spoken at the reception include Spanish, English, French and Portuguese. The property is around 3.2 km from Baía de Guanabara and 4.2 km from Christ the Redeemer. The city centre is 2.5 km away and Sugarloaf Mountain is 5 km from the Hotel. The property is 7.8 km from Copacabana Beach. The nearest airport is Santos Dumont Airport, 2 km from the property.
Guests are required to show a photo ID (ID card or driver's license for Brazilians, and passport for foreigners) upon check-in.