The Grand Hotel - Heritage Grand

Nuwara Eliya 22200 - Nuwara Eliya 153 rooms 153 rooms
The Grand Hotel - Heritage Grand The Grand Hotel - Heritage Grand
The Grand Hotel - Heritage Grand The Grand Hotel - Heritage Grand
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The Grand Hotel - Heritage Grand
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The Grand Hotel - Heritage Grand
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Superb — 8,9/10
Score from 378 reviews
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Description

The Grand Hotel is located on Nuwara Eliya Hill, adjacent to the Nuwara Eliya Golf Course. Surrounded by tropical greenery and enjoying cool climates, it features 2 restaurants, a shopping arcade and a gym.

Rooms at Grand Hotel are equipped with heating. Each room has satellite TV, a mini fridge, and tea/coffee making facilities. The private bathroom offers a hot shower and a hairdryer.

Guests can relax in the sauna, or play a round of golf. Other facilities include a 24-hour reception and a business center. Laundry services are available.

International dishes are served at Barnes Hall, while Grand Indian Restaurant offers specialties from North and South India. The hotel also has a wine cellar.

The Grand Hotel is a 6-hour drive from Colombo International Airport.

Room type Sleeps

Deluxe Double Room

37m²
1 Queen bed(s)
TV Private bathroom Flat-screen TV
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Junior Suite (Governor's Wing)

45m²
1 Queen bed(s)
TV Private bathroom Flat-screen TV
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Gregory's Suite

109m²
Room 1 : 1 Queen bed(s)
Room 2 : 1 Queen bed(s)
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Queen Elizabeth Suite

77m²
Room 1 : 1 Queen bed(s)
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Presidential Suite

117m²
Room 1 : 1 Queen bed(s)
Room 2 : 2 Twin bed(s)
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Facilities

GeneralGeneral

  • Non-smoking rooms
  • Family rooms
  • Elevator
  • Safe
  • Chapel/Shrine
  • Heating
  • Smoke-free property
  • Designated smoking area

OutdoorsOutdoors

  • Garden
  • Terrace
  • Sun deck
  • Outdoor furniture
  • Picnic area

Safety & securitySafety & security

  • 24-hour security
  • Key access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers

ActivitiesActivities

  • Sauna
  • Fitness center
  • Golf course (within 2 miles)
  • Fishing
  • Game room
  • Spa
  • Massage
  • Playground
  • Pool table
  • Hiking
  • Cycling
  • Horseback riding
  • Indoor pool
  • Indoor pool (year-round)
  • Kids' club
  • Evening entertainment
  • Spa facilities
  • Steam room
  • Spa lounge/Relaxation area
  • Foot bath
  • Spa/Wellness packages
  • Fitness
  • Fitness classes
  • Personal trainer
  • Locker rooms
  • Walking tours
  • Bike tours
  • Themed dinners
  • Happy hour
  • Cooking class
  • Live music/Performance
  • Live sports events (broadcast)

ParkingParking

  • Parking
  • Free parking
  • Parking on site
  • Street parking
  • Accessible parking

Safety featuresSafety features

  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • First aid kits available
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Face masks for guests available

ServicesServices

  • Room service
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Business center
  • Babysitting/Child services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Express check-in/out
  • Valet parking
  • Currency exchange
  • Packed lunches
  • Car rental
  • Tour desk
  • Fax/Photocopying
  • Baggage storage
  • Concierge
  • Private check-in/out
  • Shuttle service (additional charge)
  • Suit press
  • Airport shuttle (additional charge)
  • Lockers
  • Shared lounge/TV area
  • Daily housekeeping
  • Strollers
  • Shuttle service

Pool and SpaPool and Spa

  • Heated pool
  • Pool bar
  • Beach umbrellas
  • Swimming pool

Physical distancingPhysical distancing

  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas

Food & DrinkFood & Drink

  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet meals (on request)
  • Kids' meals
  • Kid-friendly buffet
  • Wine/Champagne
  • Fruit
  • Coffee house on site

TransportationTransportation

  • Airport pickup
  • Airport drop-off

Cleanliness & disinfectionCleanliness & disinfection

  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

InternetInternet

  • Internet
  • Wifi
  • Free Wifi

Entertainment & Family ServicesEntertainment & Family Services

  • Board games/Puzzles
  • Indoor play area
  • Outdoor play equipment for kids
  • Baby safety gates

Food & drink safetyFood & drink safety

  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Delivered food covered securely

Useful information & kids

Cancellation/prepayment

Cancellation and prepayment policies vary according to room type (rate). Please check the room conditions when selecting your room above.

Credit card

      

The fine print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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