Grand Mercure Hanoi

9 Cat Linh Quoc Tu Giam Dong Da 10000 - Hanoi 180 rooms 180 rooms
Grand Mercure Hanoi Grand Mercure Hanoi
Grand Mercure Hanoi Grand Mercure Hanoi
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Description

Elegant Accommodations



Grand Mercure Hanoi in Hanoi offers a 5-star experience with a rooftop swimming pool, spa facilities, sauna, fitness center, and a lush garden. Guests can relax on the terrace or enjoy meals at the restaurant and bar.

Comfortable Amenities



The hotel features private check-in and check-out, a paid airport shuttle, beauty services, wellness packages, and a hot tub. Additional amenities include a fitness room, 24-hour front desk, concierge service, and a tour desk.

Dining Options



Breakfast is available as a continental buffet, while the restaurant serves dinner with vegetarian, vegan, and gluten-free options. Cuisines include Chinese, French, Italian, Japanese, Korean, and Vietnamese.

Prime Location



Located 15 mi from Noi Bai International Airport, the hotel is near attractions such as the Vietnam Fine Arts Museum (6-minute walk) and Ho Chi Minh Mausoleum (15-minute walk). An ice-skating rink is also in the vicinity.

Room type Sleeps

Grand Deluxe King Room - High Floor

32m²
1 King bed(s)
TV Air conditioning Private bathroom Flat-screen TV Soundproof City view
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Executive King Room with Lounge Access - High Floor

32m²
1 King bed(s)
TV Air conditioning Private bathroom Flat-screen TV Soundproof City view
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Deluxe King Suite with Lounge Access

75m²
Room 1 : 1 King bed(s)
TV Air conditioning Private bathroom Flat-screen TV Soundproof City view
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Grand Deluxe Twin Room - High Floor

27m²
2 Twin bed(s)
TV Air conditioning Private bathroom Flat-screen TV Soundproof City view
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Deluxe King Room

32m²
1 King bed(s)
TV Air conditioning Private bathroom Flat-screen TV Soundproof City view
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Deluxe Room with Twin Beds

27m²
2 Twin bed(s)
TV Air conditioning Private bathroom Flat-screen TV Soundproof City view
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Executive Room with Twin Beds and Lounge Access - High Floor

32m²
2 Twin bed(s)
TV Air conditioning Private bathroom Flat-screen TV Soundproof City view
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Presidential Suite with Lounge Access

117m²
1 King bed(s)
TV Air conditioning Private bathroom Flat-screen TV Soundproof City view
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Facilities

GeneralGeneral

  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Elevator
  • Safe
  • Soundproof rooms
  • Air conditioning
  • Designated smoking area

AccessibilityAccessibility

  • Wheelchair accessible
  • Toilet with grab rails
  • Raised toilet
  • Lowered sink
  • Bathroom emergency cord
  • Visual aids (Braille)
  • Visual aids (tactile signs)

Physical distancingPhysical distancing

  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service

ActivitiesActivities

  • Sauna
  • Fitness center
  • Spa
  • Massage
  • Karaoke
  • Hot tub/Jacuzzi
  • Beauty services
  • Facial treatments
  • Body treatments
  • Body scrub
  • Body wrap
  • Spa facilities
  • Steam room
  • Spa lounge/Relaxation area
  • Foot bath
  • Spa/Wellness packages
  • Full-body massage
  • Fitness
  • Locker rooms
  • Happy hour
  • Tour or class about local culture
  • Cooking class

Pool and SpaPool and Spa

  • Rooftop pool
  • Beach chairs/Loungers
  • Swimming pool

Cleanliness & disinfectionCleanliness & disinfection

  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

ServicesServices

  • Room service
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Business center
  • Babysitting/Child services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Express check-in/out
  • Currency exchange
  • Packed lunches
  • Tour desk
  • Fax/Photocopying
  • Baggage storage
  • Concierge
  • Private check-in/out
  • Airport shuttle (additional charge)
  • Daily housekeeping

TransportationTransportation

  • Airport pickup
  • Airport drop-off

Food & drink safetyFood & drink safety

  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely

Food & DrinkFood & Drink

  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet meals (on request)
  • Kids' meals
  • Kid-friendly buffet
  • Wine/Champagne
  • Coffee house on site

Safety & securitySafety & security

  • 24-hour security
  • Key access
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers

OutdoorsOutdoors

  • Garden
  • Terrace
  • Outdoor pool
  • Outdoor pool (year-round)

Safety featuresSafety features

  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Face masks for guests available

Useful information & kids

Cancellation/prepayment

Cancellation and prepayment policies vary according to room type (rate). Please check the room conditions when selecting your room above.

Credit card

      

The fine print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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