Serenity Eco Luxury Tented Camp by Xperience Hotels

Carretera Federal Xpu-Ha Km 265 Lote 6 77790 - Xpu Ha  Show hotel on the map 30 rooms
8.9/10
Score from 203 reviews
8.9/10
Score from 203 reviews
8.9/10
Score from 203 reviews
8.9/10
Score from 203 reviews
8.9/10
Score from 203 reviews
8.9/10
Score from 203 reviews
8.9/10
Score from 203 reviews
8.9/10
Score from 203 reviews
8.9/10
Score from 203 reviews
8.9/10
Score from 203 reviews
8.9/10
Score from 203 reviews
8.9/10
Score from 203 reviews

Tent 6 persons - 52 m²

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Superior Room with Jetted Tub 2 persons - 41 m²

This double room has a balcony, minibar and air conditioning.

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Double Room with Garden View 4 persons - 52 m²

This double room features a balcony, minibar and air conditioning.

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King Room with Garden View 2 persons - 41 m²

This double room has a seating area, air conditioning and private entrance.

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Description

Offering a garden and year-round outdoor pool, the property is located 18 km south of Playa del Carmen, 27 km from the famous Tulum archaeological site and at just 200 metres away from Xpu-Ha beach. The luxurious tented camp is surrounded by the native jungle and offer king and queen size beds, a colonial type desk, chair and large mirror. En suite bathrooms, toilet and separate shower plate are also included. Other facilities offered at the property include a destination expert desk, luggage storage and an array of activities that can be enjoyed in the surroundings, including snorkeling and diving. The property offers free parking. Playa del Carmen is only 20 minutes away and can be also reached via the shuttle service (extra fee).

The fine print

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that the property requires a cash deposit or a credit card authorization upon arrival in order to take care of additional charges. The remaining credit will be refunded at the end of your stay. Early departures or unused nights are non refundable during all seasons. Please note that activities and services at the beach club have an extra charge per person. - Children under the age of 11 are not accepted. Children 12 years and up can stay with an additional cost of $35 USD per night.

Facilities

Activities

  • Live sport events (broadcast)
  • Beach

Food & Drink

  • Room service
  • Breakfast in the room
  • Bar
  • Bottle of water
  • Special diet menus (on request)
  • Breakfast options
  • Wine/champagne
  • Restaurant

Reception services

  • Ticket service
  • Tour desk
  • Currency exchange
  • Concierge service
  • Safety deposit box
  • Tickets to attractions or shows
  • Luggage storage

Cleaning services

  • Ironing service
  • Laundry
  • Daily housekeeping

General

  • Free parking
  • Parking
  • Private parking
  • On-site parking

Services

  • Free WiFi
  • Internet services
  • WiFi

Common areas

  • Garden
  • Games room
  • Outdoor furniture
  • Sun terrace
  • Terrace

Miscellaneous

  • CCTV in common areas
  • Family rooms
  • Air conditioning
  • 24-hour security
  • Fire extinguishers
  • Non-smoking throughout
  • Smoke alarms
  • CCTV outside property
  • Designated smoking area

Sustainability initiatives

  • Towels changed upon request

Entertainment and family services

  • Board games/puzzles

Pool and wellness

  • Full body massage
  • Pool/beach towels
  • Outdoor pool (all year)
  • Head massage
  • Foot massage
  • Massage
  • Public Bath
  • Spa lounge/relaxation area
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Spa and wellness centre
  • Outdoor pool
  • Back massage
  • Private beach area
  • Swimming pool
  • Spa Facilities
  • Swimming Pool
  • Spa/wellness packages

Transport

  • Airport shuttle (additional charge)
  • Airport shuttle
  • Shuttle service (additional charge)
  • Bikes available (free)
  • Shuttle service
  • Secured parking
  • Street parking
  • Accessible parking

Useful information & kids

Check-in time starts at 15:00
Check-out time is 12:00

Cancellation/prepayment

Cancellation and prepayment policies vary according to room type (rate). Please check the room conditions when selecting your room above.

Internet

WiFi is available in the hotel rooms and is free of charge.

Pets

Pets are not allowed.

Children and extra beds

All children are welcome.
Up to two children under 11 years stay free of charge when using existing beds.
Up to two children from 11 to 18 years are charged USD 20 per night when using existing beds.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 6.
There is no capacity for cots in the room.