Serenity Eco Luxury Tented Camp by Xperience Hotels

Carretera Federal Xpu-Ha Km 265 Lote 6 77790 - Xpu Ha  Show hotel on the map 30 rooms
9/10
Score from 331 reviews
9/10
Score from 331 reviews
9/10
Score from 331 reviews
9/10
Score from 331 reviews
9/10
Score from 331 reviews
9/10
Score from 331 reviews
9/10
Score from 331 reviews
9/10
Score from 331 reviews
9/10
Score from 331 reviews
9/10
Score from 331 reviews
9/10
Score from 331 reviews
9/10
Score from 331 reviews

Tent 6 persons - 50 m²

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King Room with Garden View 2 persons - 40 m²

This double room has a seating area, air conditioning and private entrance.

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Double Room with Garden View 4 persons - 40 m²

This double room features a balcony, minibar and air conditioning.

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Superior Room with Jetted Tub 2 persons - 40 m²

This double room has a balcony, minibar and air conditioning.

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Description

Offering a garden and year-round outdoor pool, the property is located 18 km south of Playa del Carmen, 27 km from the famous Tulum archaeological site and at just 200 metres away from Xpu-Ha beach. The luxurious tented camp is surrounded by the native jungle and offer king and queen size beds, a colonial type desk, chair and large mirror. En suite bathrooms, toilet and separate shower plate are also included. Other facilities offered at the property include a destination expert desk, luggage storage and an array of activities that can be enjoyed in the surroundings, including snorkeling and diving. The property offers free parking. Playa del Carmen is only 20 minutes away and can be also reached via the shuttle service (extra fee).

The fine print

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that the property requires a cash deposit or a credit card authorization upon arrival in order to take care of additional charges. The remaining credit will be refunded at the end of your stay. Early departures or unused nights are non refundable during all seasons. Please note that activities and services at the beach club have an extra charge per person. - Children under the age of 11 are not accepted. Children 12 years and up can stay with an additional cost of $35 USD per night.

Facilities

Activities

  • Diving
  • Snorkelling

Food & Drink

  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • Packed lunches
  • Snack bar
  • Special diet menus (on request)
  • Grocery deliveries

Pools and wellness

  • Spa and wellness centre
  • Massage
  • Hot tub
  • Outdoor pool
  • Private beach area
  • Outdoor pool (all year)
  • Public Bath

Business facilities

  • Meeting/banquet facilities
  • Fax/photocopying

Front-desk/reception area services

  • 24-hour front desk
  • Express check-in/check-out
  • Safety deposit box
  • Currency exchange
  • Tour desk
  • Ticket service
  • Luggage storage
  • Concierge service
  • Private check-in/check-out

Services

  • Internet services
  • WiFi
  • Free WiFi

Cleaning services

  • Laundry
  • Ironing service
  • Daily maid service

General

  • Parking
  • Free parking
  • On-site parking
  • Private parking

Shops

  • Gift shop

Common areas

  • Garden
  • Terrace
  • Games room
  • Library
  • Sun terrace

Miscellaneous

  • Non-smoking rooms
  • Family rooms
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • Adult only

Transportation

  • Airport shuttle
  • Car hire
  • Bikes available (free)
  • Shuttle service (surcharge)
  • Airport shuttle (surcharge)

Useful information & kids

Check-in time starts at 15:00
Check-out time is 12:00

Cancellation/prepayment

Cancellation and prepayment policies vary according to room type (rate). Please check the room conditions when selecting your room above.

Internet

WiFi is available in the hotel rooms and is free of charge.

Pets

Pets are not allowed.

Children and extra beds

All children are welcome.
There is no capacity for cots in the room.
There is no capacity for extra beds in the room.