W Singapore - Sentosa Cove

The fine print

Please present the same valid credit card used to guarantee your booking when checking in or making payment at the hotel.

Please note that the hotel reserves the right to charge the credit card received upon check-in, if it receives notification of a credit card chargeback. If a prepaid reservation is declined due to a credit card issue, a new credit card should be provided within 24 hours; otherwise, the reservation will be canceled.

Prepaid rates are to be fully prepaid and nonrefundable. For non-prepaid reservations, the hotel reserves the right to charge the first night's room rate to your credit card as a deposit prior to arrival (depending on the cancelation policy). If the charge is declined, a new credit card should be received within 24 hours, or the reservation will be canceled.

When your reservation is confirmed, a change of payment method may incur bank charges and currency exchange loss. Please note that the property will not be liable for the mentioned charges.

Guests must present the hotel reservation confirmation email from W Singapore – Sentosa Cove at Sentosa Gantry 1 or 2 for the Sentosa Island Complimentary Pass.

In-house guests can enjoy the property's complimentary shuttle service between W Singapore – Sentosa Cove and VivoCity. Simply present your room key to benefit from the service, available on a first-come, first-served basis during selected time slots each day.

Operating hours for the shuttle service are as follows:

- From W Singapore to VivoCity: 08:13, 09:20, 10:20, 11:15.
- From VivoCity to W Singapore: 15:30, 16:00, 16:30, 18:00, 21:15, 22:45, 23:15.

The main guest under whose name the reservation is made must be present at check-in. All guests must register and provide a valid physical identity card or passport. The minimum age for guests to check in is 18.

All deposits and transactions must be settled in Singapore Dollars (SGD) via credit card, debit card, or cash.

Each room type has a maximum occupancy limit that must be adhered to at all times.

Marriott Bonvoy benefits are not applicable to reservations made through third-party booking platforms.

Parties are not permitted inside guest rooms.

All unregistered visitors are required to leave the guest room by 10:00.

Please note that children aged 0 to 12 years are considered children, and guests aged 13 years and above are considered adults.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.