Hyatt Centric Gran Via Madrid

Gran Via, 31 28013 - Madrid 163 rooms 163 rooms
Hyatt Centric Gran Via Madrid Hyatt Centric Gran Via Madrid
Hyatt Centric Gran Via Madrid Hyatt Centric Gran Via Madrid
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Description

Nestled in the heart of Madrid's iconic Gran Vía, Hyatt Centric Gran Vía Madrid serves as the perfect launchpad for exploring the city's vibrant culture and history. The hotel features 159 rooms, including 16 suites, each thoughtfully designed with custom furnishings that blend Madrid's dynamic spirit with contemporary comfort.
On the ground floor, Ondas, our lobby bar, pays tribute to Spanish music and the legendary musicals that have graced Gran Vía. It's an inviting space to enjoy gourmet coffee, vermouth, or light snacks in a warm, melodic ambiance.
Ascend to the first floor to discover Hielo y Carbón, where the innovative 5Senses dining experience awaits. This culinary journey is designed to engage all five senses, offering meticulously crafted dishes complemented by an impressive wine selection.
During the summer months, our rooftop terrace, El Jardín de Diana, transforms into a tribute to the Balearic essence. The seasonal menu features Mediterranean-inspired cuisine and cocktails that transport guests to the heart of the archipelago.
Additional amenities include a 24-hour fitness center, complimentary Wi-Fi throughout the hotel, and round-the-clock room service. Conveniently located just a 45-minute metro ride from Adolfo Suárez Madrid-Barajas Airport, the hotel is steps away from landmarks like Puerta del Sol, Plaza de Callao, El Retiro Park, and the Literary Quarter.
Top Amenities:
• Complimentary Wi-Fi throughout the hotel
• Family-friendly and nonsmoking rooms
• 24-hour fitness center
• Three distinctive dining venues:
o Ondas (lobby bar): Gourmet coffee, vermouth, and light bites with a musical flair
o El Jardín de Diana (rooftop): Balearic-inspired cocktails and relaxed dining
o Hielo y Carbón (first floor): 5Senses dining experience for a sensory-rich dinner
• Accessible facilities for guests with mobility needs
• 24-hour reception and concierge services
• In-room tea and coffee-making facilities
• Varied breakfast options, including buffet and à la carte selections at Hielo y Carbón

Room type Sleeps

Double Room with Two Double Beds

35m²
2 Full bed(s)
TV Air conditioning Private bathroom
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King Room with Terrace and Gran Via View

30m²
1 King bed(s)
TV Air conditioning Private bathroom
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King Room with View

30m²
TV Air conditioning Private bathroom Flat-screen TV
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Executive Suite

57m²
1 Full bed(s), 1 King bed(s)
TV Air conditioning Private bathroom
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Twin Room

30m²
2 Twin bed(s)
TV Air conditioning Private bathroom Flat-screen TV
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Junior Suite with Gran Via View

43m²
1 King bed(s)
TV Air conditioning Private bathroom Flat-screen TV City view
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King Room

30m²
1 King bed(s)
TV Air conditioning Private bathroom
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Terrace Suite

50m²
1 King bed(s)
TV Air conditioning Private bathroom
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King Room with Balcony

30m²
1 King bed(s)
TV Air conditioning Private bathroom Flat-screen TV
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Family Suite

65m²
2 Full bed(s), 1 King bed(s)
TV Air conditioning Private bathroom Flat-screen TV
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Junior Suite

35m²
1 King bed(s)
TV Air conditioning Private bathroom Flat-screen TV
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Facilities

InternetInternet

  • Internet
  • Wifi
  • Free Wifi

Safety featuresSafety features

  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • First aid kits available
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Face masks for guests available

GeneralGeneral

  • Pet friendly
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Elevator
  • Safe
  • Soundproof rooms
  • Heating
  • Hypoallergenic room available
  • Smoke-free property
  • Air conditioning
  • Wifi in all areas

OutdoorsOutdoors

  • Terrace

Physical distancingPhysical distancing

  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service

ActivitiesActivities

  • Fitness center
  • Fitness

Front Desk ServicesFront Desk Services

  • Invoice provided

Cleanliness & disinfectionCleanliness & disinfection

  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

ServicesServices

  • Room service
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Babysitting/Child services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Tour desk
  • Fax/Photocopying
  • Baggage storage
  • Concierge
  • Private check-in/out
  • Shuttle service (additional charge)
  • Shared lounge/TV area
  • Daily housekeeping
  • Strollers
  • Pet basket
  • Pet bowls
  • Shuttle service

Entertainment & Family ServicesEntertainment & Family Services

  • Baby safety gates

Food & drink safetyFood & drink safety

  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Delivered food covered securely

Food & DrinkFood & Drink

  • Restaurant
  • Bar
  • Breakfast in the room
  • Special diet meals (on request)
  • Kids' meals
  • Wine/Champagne
  • Fruit
  • Coffee house on site

Safety & securitySafety & security

  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers

Useful information & kids

Cancellation/prepayment

Cancellation and prepayment policies vary according to room type (rate). Please check the room conditions when selecting your room above.

Credit card

                  

The fine print

Please note that the property reserves the right to pre-authorize credit cards prior to arrival.

Please note that when booking 5 or more rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.