Kaiserhof Superior

Harmstätt 8 6352 - Ellmau 20 rooms 20 rooms
Kaiserhof Superior Kaiserhof Superior
Kaiserhof Superior Kaiserhof Superior
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Fabulous — 9,5/10
Score from 59 reviews
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Description

With panoramic views of the Wilder Kaiser Mountain, this 5-star superior hotel in Ellmau is right next to the ski slopes and the Hartkaiser Cable Car. The Kaiserhof offers two individual SPA areas, as well as 5 award-winning restaurants.

Awarded 3 toques in the Gault Millau guide in 2025, the restaurants serve Austrian and international gourmet cuisine. Owner Günter Lampert was named Austria’s Chef of the Year in 2011. In fine weather, meals are also served on the panoramic terrace which overlooks the surrounding mountains.

The 4 Lilien Relax GUIDE 2025 Kaiserhof’s modern, award-winning spa area features SPA area on 4 floors, a sauna, a steam bath, unlimited Mountain pool - rooftop, and unique Panoramic views high above Ellmau. Beauty treatments, Ayurveda treatments, and a range of massages are offered as well. During summer, guests can enjoy the on-site natural swimming pond.

The spacious 52 new and renovated rooms and suites, including oversize panoramic windows, fine wooden floors, exclusive furnishings, spacious bathrooms, extensive balconies and terraces Bathrobes, slippers and high-quality toiletries are provided in the elegant bathrooms.

The Kaiserhof sells ski passes on site and provides a ski storage room. The center of Ellmau is 1.2 mi away.

Room type Sleeps

Double Room

35m²
1 Sofa bed, 1 Queen bed(s)
TV Private bathroom Flat-screen TV Soundproof
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Single Room

22m²
1 Twin bed(s)
TV Private bathroom Flat-screen TV Soundproof
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Junior Suite

42m²
1 King bed(s), 1 Sofa bed
TV Air conditioning Private bathroom Flat-screen TV Soundproof
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Superior Suite

70m²
1 King bed(s), 1 Sofa bed
TV Air conditioning Private bathroom Flat-screen TV Soundproof
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Suite

45m²
1 King bed(s), 1 Sofa bed
TV Air conditioning Private bathroom Flat-screen TV Soundproof
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Facilities

GeneralGeneral

  • Pet friendly
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Elevator
  • Safe
  • Soundproof rooms
  • Heating
  • Hypoallergenic room available
  • Smoke-free property
  • Air conditioning
  • Designated smoking area
  • Convenience store on site
  • Wifi in all areas

OutdoorsOutdoors

  • Garden
  • Terrace
  • Outdoor pool
  • Sun deck
  • Outdoor pool (year-round)
  • Outdoor pool (seasonal)
  • Outdoor furniture
  • Picnic area

Entertainment & Family ServicesEntertainment & Family Services

  • Board games/Puzzles
  • Indoor play area
  • Outdoor play equipment for kids

ActivitiesActivities

  • Sauna
  • Fitness center
  • Golf course (within 2 miles)
  • Fishing
  • Skiing
  • Game room
  • Spa
  • Massage
  • Playground
  • Pool table
  • Ping-pong
  • Hiking
  • Cycling
  • Turkish/Steam Bath
  • Horseback riding
  • Indoor pool
  • Indoor pool (year-round)
  • Kids' club
  • Evening entertainment
  • Water park
  • Open-air bath
  • Beauty services
  • Facial treatments
  • Waxing services
  • Makeup services
  • Hair treatments
  • Manicure
  • Pedicure
  • Haircut
  • Hair coloring
  • Hairstyling
  • Body treatments
  • Body scrub
  • Body wrap
  • Light therapy
  • Spa facilities
  • Steam room
  • Spa lounge/Relaxation area
  • Foot bath
  • Spa/Wellness packages
  • Back massage
  • Neck massage
  • Foot massage
  • Couples' massage
  • Head massage
  • Hand massage
  • Full-body massage
  • Fitness
  • Yoga classes
  • Fitness classes
  • Personal trainer
  • Locker rooms
  • Walking tours
  • Bike tours
  • Themed dinners
  • Tour or class about local culture
  • Cooking class
  • Live music/Performance
  • Live sports events (broadcast)
  • Aerobics

ParkingParking

  • Parking
  • Free parking
  • Parking on site
  • Private Parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Safety & securitySafety & security

  • 24-hour security
  • Key access
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV outside property
  • Fire extinguishers

ServicesServices

  • Room service
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Business center
  • Babysitting/Child services
  • Laundry
  • Dry cleaning
  • Hair/Beauty salon
  • Ironing service
  • Express check-in/out
  • Valet parking
  • Currency exchange
  • Packed lunches
  • Tour desk
  • Fax/Photocopying
  • Baggage storage
  • ATM on site
  • Concierge
  • Private check-in/out
  • Shuttle service (free)
  • Airport shuttle (additional charge)
  • Lockers
  • Shared lounge/TV area
  • Daily housekeeping
  • Pet basket
  • Pet bowls
  • Shuttle service

AccessibilityAccessibility

  • Wheelchair accessible

Safety featuresSafety features

  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • First aid kits available
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Face masks for guests available

Food & DrinkFood & Drink

  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet meals (on request)
  • Kids' meals
  • Wine/Champagne
  • Fruit
  • Coffee house on site

Pool and SpaPool and Spa

  • Rooftop pool
  • Pool with view
  • Heated pool
  • Pool bar
  • Pool cover
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool
  • Swimming pool

Physical distancingPhysical distancing

  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas

SkiSki

  • Ski storage
  • Ski school
  • Ski pass vendor
  • Ski-in, ski-out access

TransportationTransportation

  • Public transit tickets

Cleanliness & disinfectionCleanliness & disinfection

  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

InternetInternet

  • Internet
  • Wifi
  • Free Wifi

Front Desk ServicesFront Desk Services

  • Invoice provided

Food & drink safetyFood & drink safety

  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely

Useful information & kids

Cancellation/prepayment

Cancellation and prepayment policies vary according to room type (rate). Please check the room conditions when selecting your room above.

Credit card

               

The fine print

Please note that pets can only be accommodated upon request and at a surcharge.

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