Casa Polanco Hotel Boutique

84 Luis G. Urbina 11510 - Mexico City - Polanco 19 rooms 19 rooms
Casa Polanco Hotel Boutique Casa Polanco Hotel Boutique
Casa Polanco Hotel Boutique Casa Polanco Hotel Boutique
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Description

Facilities

ServicesServices

  • Free Wifi
  • Wifi
  • Internet

Food & DrinkFood & Drink

  • Room service
  • Special diet meals (on request)
  • Coffee house on site

Pool and SpaPool and Spa

  • Fitness classes
  • Fitness center
  • Spa facilities
  • Spa/Wellness packages
  • Back massage
  • Neck massage
  • Foot massage
  • Head massage
  • Massage
  • Spa
  • Hand massage
  • Full-body massage
  • Fitness
  • Yoga classes
  • Personal trainer

TransportationTransportation

  • Bicycle rental
  • Shuttle service
  • Shuttle service (additional charge)

Front Desk ServicesFront Desk Services

  • Invoice provided
  • 24-hour front desk
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out

Common AreasCommon Areas

  • Terrace
  • Outdoor furniture

Entertainment & Family ServicesEntertainment & Family Services

  • Baby safety gates

Cleaning ServicesCleaning Services

  • Daily housekeeping
  • Laundry
  • Ironing service

MiscellaneousMiscellaneous

  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Elevator
  • Soundproof rooms
  • Heating
  • Smoke-free property
  • Air conditioning
  • Wheelchair accessible
  • Toilet with grab rails

Safety & securitySafety & security

  • CCTV outside property
  • Safe
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security

Safety featuresSafety features

  • Face masks for guests available
  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Physical distancingPhysical distancing

  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas

Cleanliness & disinfectionCleanliness & disinfection

  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning

Food & drink safetyFood & drink safety

  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation

Useful information & kids

Cancellation/prepayment

Cancellation and prepayment policies vary according to room type (rate). Please check the room conditions when selecting your room above.

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