Sonder l The Abbey

A tener en cuenta

This is a self check-in property. While we do have an on-site front desk, all check-in steps must be completed digitally prior to arrival.
After booking, guests will receive pre-check-in instructions and registration steps. All guests are required to complete the pre-check-in process before access is granted, including:
Guest registration form
ID verification
Security/damage deposit authorization
There is a mandatory damage deposit taken prior to check in. This deposit is a temporary hold on a valid credit card, not a full charge.
Please note that Booking.com processes and collects payment for the reservation stay directly. However, M11 Collection will securely collect the security/damage deposit authorization. This deposit is automatically released after checkout, subject to inspection of the accommodation.
Once all pre-check-in steps have been successfully completed, guests will receive access to our guest app, which will contain all necessary access instructions and entry information for the property.Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.
Informa a con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.
Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales.