Sales Conditions 

The company

Myboutiquehotel.com is a brand managed by mydesignevents Ltd, a UK-based company registered under the number N. 6069496, with offices in London (Lincoln House, 300 High Holborn WC1V 7JH) which you can contact by phone at  + 44 141 416 1511. 

Myboutiquehotel.com has the TIDS IATA accreditation number 96-01363 which allows to identify its agency and guarantees the identification of myboutiquehotel for all your bookings throughout the world.

Myboutiquehotel.com has a representative office in charge of the customer relationship in Paris (39 rue de Châteaudun, 75009) which you can contact by phone at +33 (0)1 4221 4354 and by email at booking @ myboutiquehotel.com. 

 

The hotels 

Myboutiquehotel.com website displays over 1.200 boutique hotels, design hotels and design guest houses in over 20 countries. You can book a room in every hotel directly on line or on demand. Myboutiquehotel.com applies itself to regularly updating the photos and data of the hotels, without incurring its legal responsibility.

Myboutiquehotel.com uses various distribution channels to enable its customers to book in a hotel on its website.

All the hotels open to bookings on our website are equally so on our iPhone – and soon iPad – applications, under the same conditions.

 

The price

The prices displayed on our website are set by the hoteliers themselves, who commit themselves to offering the best fares. If ever you notice a lower price than ours on another website, for the same date and in equal conditions, please contact us with a screen shot: we will do our best to get the hotel to offer the same price.

The « from » price applies to bookings for the low season, and is subject to availability. The cost of the rooms thus varies according to the booking dates.

In order to get the best fares offered by the hotel for the desired period, you need to indicate the  « arrival/departure » dates.

The special offers on display always depend on availability. You will not be able to book at that price if the hotel is already full or if the chosen category is no longer available.

 

The price is always displayed in the country's currency; conversion to another currency is based on the day's stock exchange prices and is for information only – which explains the variability of the prices.

 

Some countries such as the United States or Spain do not always include the VAT in the price of the room.

In this case, you will have to pay this VAT, which will be added to the price of the room, as you pay for your stay upon departure.

Additional taxes, like the tourist tax, are also to be added to the price of the room. That tax must be paid at the hotel, and sometimes in cash.

No complaint will be accepted once the booking has been confirmed.

 

The room fare can vary according to the time of the year, and can increase during the high season or at times of  shows, fairs, or any other events (professional, cultural...)

 

Before completing a booking, please have a look at the conditions and reservations applying to each fare, as well as to the cancellation policy.

 

More and more hotels calculate the prices of their rooms according to the « Yield management » technique. What does it mean? As with airlines and trains, the prices of the rooms are calculated for a specific date, and can vary at any time according to the hotel's filling rate. The price can thus also vary according to the moment when you actually book the room, regardless of the dates of your stay.

 

More and more hotels offer discount prices, with some reservations.

Those fares are usually described with the terms: « cannot be changed, prepayment, cannot be cancelled. »

 

Hotels will often debit the global cost of your stay from your bank card at the booking: in this case, you will not be able to change the dates of your stay nor to request any repayment. Please check each hotel's specific conditions well.

 

As soon as you have confirmed your booking, no change will be possible on that kind of fares: you will not be able to lay claim to any repayment.

 

However, as far as « flexible or cancellable » fares are concerned, the hotel will only request you to pay for the room as you leave: in this case, you will be able to change your booking at any time within the time limit, or even cancel your booking, if ever you change your mind.

 

The booking

After selecting the kind of room and the fares you want by clicking on « réserver » or « book », you will access a completely secure page on our website which guarantees the confidentiality and security of your personal data and your bank card.

 

In order to confirm the booking, the validity of your bank card at the moment of your stay will be checked. The hotel may request an authorization or may debit the price of one night according to its conditions to confirm your booking – each hotel has its own commercial policy.

 

A confirmation will then be immediately sent to the email address you have given during your booking. If you have not received anything within a few minutes, please make sure that the confirmation was not sent to your SPAM box. Myboutiquehotel will gladly send you a copy of yur booking on a simple request.

 

When booking on our website, you accept our general conditions as well as the hotel's for the fares you have chosen. No complaint will be accepted after your booking confirmation.

 

Cancelling

If you have chosen « flexible or cancellable » fares, you can cancel your booking on our website free of charges until the date specified on your confirmation. Beyond this date, cancellation expenses may be applied.

You can also cancel a booking by sending an email to  booking@myboutiquehotel.com, in which you will mention your booking number – however, this has to be done within a shorter deadline, due to the time it takes to process the request. Your cancellation will only be validated by the reception of a confirmation sent you by our customer service: without this confirmation, your cancellation will be void.

When there are no specific conditions, the minimum to cancel a reservation or shorten a stay is 48 prior arrival or departure at 12 pm GMT. 

If a deposit was levied to confirm your booking, it may not be repayable – please check this as you book your room.

  

Your data

We respect the confidentiality of your personal data. We do not trade them with other companies. At any time, you can have them deleted from our customer base and destroyed, by simply sending a request to our customer service.