Hotel Puerta America

Avenida América, 41 28002 - Madrid - Chamartín 315 rooms 315 rooms
Hotel Puerta America
Hotel Puerta America
Hotel Puerta America
Hotel Puerta America
Hotel Puerta America
Hotel Puerta America
Hotel Puerta America
Hotel Puerta America
Hotel Puerta America
Hotel Puerta America
Hotel Puerta America
Hotel Puerta America
Hotel Puerta America
Hotel Puerta America
Hotel Puerta America
Hotel Puerta America
Hotel Puerta America
Very good — 8,4/10
Score from 7772 reviews
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Description

The Silken Puerta America offers exclusive and avant-garde design, by world-famous architects including Norman Foster, Jean Nouvel and Zaha Hadid. It has an indoor pool and Turkish bath.

Each floor of the Silken Puerta America was created by a different international architect. Guests choose from photos of available room designs on arrival. Rooms have 1 queen-size or 2 twin beds, and flat-screen LCD TVs.

The hotel restaurant serves modern versions of traditional Spanish food. There is also a terrace and garden, and a top-floor bar with incredible views of Madrid.

Located on Avenida de América Avenue, the Puerta America is just a 5-minute walk from the exclusive Salamanca neighbourhood, and Paseo de la Castellana and Bernabéu Football Stadium are both about 30 minutes’ walk away.

Cartagena Metro Station is just 200 metres from the hotel. Free shuttle service from and to Barajas Airport and the city centre is available on prior request.

Room type Sleeps

Junior Suite with Executive Lounge Access

1 large double bed — 45m²
Air conditioning Private bathroom Flat-screen TV Soundproofing
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Space Club by Zaha Hadid

1 double bed — 25m²
Air conditioning Private bathroom Flat-screen TV
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Executive Suite with Executive Lounge Access

1 double bed — 60m²
Air conditioning Private bathroom Flat-screen TV City view
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Deluxe Room

1 double bed or 2 single beds — 25m²
Air conditioning Private bathroom Flat-screen TV Soundproofing
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Facilities

General

  • Parking
  • On-site parking
  • Private parking

Pool and wellness

  • Fitness centre
  • Outdoor pool
  • Outdoor pool (seasonal)
  • Fitness
  • Swimming pool
  • Swimming Pool

Cleaning services

  • Laundry
  • Dry cleaning
  • Ironing service
  • Trouser press
  • Daily housekeeping

Food & Drink

  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • Packed lunches
  • Snack bar
  • Special diet menus (on request)
  • Wine/champagne
  • Fruits
  • On-site coffee house

Common areas

  • Garden
  • Terrace
  • Sun terrace
  • Outdoor furniture

Services

  • Internet services
  • WiFi
  • Free WiFi

Business facilities

  • Meeting/banquet facilities
  • Fax/photocopying

Miscellaneous

  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift
  • Soundproof rooms
  • Heating
  • Allergy-free room
  • Non-smoking throughout
  • Air conditioning
  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers

Transport

  • Car hire
  • Parking garage
  • Accessible parking

Reception services

  • 24-hour front desk
  • Safety deposit box
  • Currency exchange
  • Tour desk
  • Luggage storage
  • Concierge service

Entertainment and family services

  • Babysitting/child services

Useful information & kids

Check-in time starts at 14:00

Check-out time is 07:00-12:00

Cancellation/prepayment

Cancellation and prepayment policies vary according to room type (rate). Please check the room conditions when selecting your room above.

Credit card

            

The fine print

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hotel Puerta America in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Swimming pool #1 is closed from Mon 02 Oct 2023 until Sat 15 Jun 2024 The Observatory is closed from Thu 11 Jan 2024 until Sat 13 Jan 2024 Lobby & Bistró is closed from Mon 11 Sept 2023 until Sat 15 Jun 2024 Bar is closed from Mon 02 Oct 2023 until Sat 15 Jun 2024 When booking more than 9 rooms, different policies and additional supplements may apply. The credit card will be preauthorized on arrival for the total amount + 50€ per night as a deposit. All cots and extra beds are subject to availability and have to be requested in advance. Please note the following prices for children's breakfast: *up to 4 years, free; *from 5 to 12 years, EUR 12,50 per day.